About the Helping Hand Award:

The Helping Hand Award is given to recognize a colleague who’s made a difference, whether it’s through mentorship, problem-solving, collaboration, or simply showing up when it counts. We want to give kudos to our team members for all their hard work! When we observe a fellow team member going above and beyond, we want to celebrate them, and this award gives us the perfect opportunity to do so.

 

Rachel Gorneau

Known for her quick responses, patience, and willingness to help, Rachel has earned the trust and appreciation of everyone she works with. The agents she supports consistently speak highly of her, and her genuine gratitude for her team makes her a valued colleague.

Rachel's dedication shines through in everything she does. Whether she's answering questions, solving problems, or stepping in to lend a hand, she approaches every interaction with kindness, professionalism, and a positive attitude. Her commitment to supporting others helps create a collaborative environment where teammates and agents alike feel heard and supported.

Nominated by: Kathy Duca

 

Congratulations, Rachel, and thank you for everything you do to make our team stronger every day. Your hard work, compassion, and commitment to helping others embody the spirit of the Helping Hand Award, and we're grateful to have you on our team!